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Should I Ever Consider Changing My Mobile Phone Supplier?

May 22nd, 2012 | No Comments | Posted in Telecommunications

Mad at your monstrous monthly mobile bills? Steaming at the substandard service from your supplier? You aren’t alone in wanting to switch mobile providers. With competition between suppliers increasing, new mobile phone deals are constantly appearing, so it makes sense to keep your eyes on the market to see if there is a cheaper deal that better suits your needs.

Before diving for the first deal, it’s important to ask yourself a few questions. How often do you make calls and at what time of day? How many texts do you send per month? Do you want/need a new handset? Do you use the Internet? Which additional features are important to you? Once you know your usage, you can find the cheapest tariff to match it.

Online you’ll find some great price comparison sites that allow you to compare handsets, tariffs and services across networks according to your requirements. Once you have decided on the network you wish to move to, call your existing provider and tell them you want to switch. They may be thunderstruck at your threats and promise to match the deal you’ve found, in which case, happy days. Or perhaps they don’t mind losing your loyal custom, so you can look elsewhere. Moving from one contract to another can take time, so bear the following in mind:

How much will it cost to change supplier?
You may be charged a fee for cancelling your current contract. You probably agreed to this without realising it when you signed your contract. How much you pay usually depends on the point at which you wish you terminate – if it’s one month into a two year deal then you’re likely to be penalised, but if you have a giant bone to pick about the company’s customer service or products you could talk to a supervisor and may be let off.

Can I keep my number?
To many of us, our mobile number is sacred and the prospect of losing it is out of the question. No matter which supplier you are switching to, they should be able to help transfer your old phone number, particularly if you inform your new network while the number is active. It can take around seven days, and some networks will give you a temporary number while you wait. Check to see if your current provider charges for the release of a number.

Will I need to buy a new phone?
Alas, not all mobile phones are compatible with all service providers. If your phone cannot be used on a new network, you will be required to buy one when you sign your contract, but if you sign an 18 month or 2 year contract you should be entitled to a new phone.

And finally
Once you’ve chosen a new provider, make absolutely sure you find the most cost-effective tariff to suit your needs. Remember that there are many other ways of keeping your mobile costs to a minimum such as choosing cheaper insurance, recycling your mobile for money, taking advantage of free Wifi hotspots and spurning pricey premium rate numbers.
So do your research and you may well find that if you switch, you’ll save.

Whether you are looking for a refurbished iphone or a new HTC Desire make sure you compare contracts at uswitch, the leading comparison site.